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Global Emergency Service

Access worldwide support before and during your travel. Members receive essential pre-trip information, safety guidance, and immediate help in emergencies, including medical referrals, lost document assistance, and global coordination through Assist America. Wherever you go, reliable protection follows you.

Pre-Trip Information

Members receive access to web-based country profiles that provide visa requirements, immunization and inoculation recommendations, and security advisories for any travel destination.

Lost Luggage or Document Assistance

Help locating lost luggage, personal documents, or belongings while traveling.

Interpreter and Legal Referrals

Assist America will refer members to interpreters and/or legal personnel as necessary.

Medical Consultation, Evaluation, and Referral

Calls to Operation Center are evaluated by medical personnel and referred to English-speaking, Western-trained physicians and/or hospitals.

Hospital Admission Assistance

We will assist with hospital admission outside the United States by validating a member’s health coverage or by advancing funds to the hospital.

Emergency Medical Evacuation

If adequate medical facilities are not available locally, we will use whatever mode of transport, equipment, and personnel necessary to evacuate a member to the nearest facility capable of providing a high standard of care.

Prescription Assistance

If a member needs a replacement prescription while traveling, we will help get the prescription filled.

Compassionate Visit

If a member is traveling alone and will be hospitalized for more than seven days, We will provide economy, round-trip, common carrier transportation to the place of hospitalization for a designated family member or friend.

All Assist America services are subject to certain restrictions and are outlined in detail in the Assist America Medical Transport Summary (which supersedes all prior Assist America/Care by Air information). The above information is a partial explanation of these services, offered at the sole discretion of Alliance. Alliance reserves the right to withdraw or change this offer without notice.

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